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Please reach out with any concerns, and we will do our best to address them. If a situation arises where escalation is required, we provide information below to assist your pursuit of a report.
Should you have a wonderful experience and would like to show support for Tie Counseling Services, a Google review may be left here.
Please reach out anytime to provide constructive criticism by contacting the practice at: support@tiecounseling.com
How to Request Your Health Care Records
How to Request Your Health Care Records
We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested. Administrative charges may apply.
Email request to: support@tiecounseling.com
License Violation Concerns
License Violation Concerns
For licensing concerns, reporting possible license violations, or related inquireies, you may contact the licensing board for behavioral health professionals.
Texas Behavioral Health Executive Council - Contact Us:
How to File a Consumer Complaint
How to File a Consumer Complaint
If you believe you have experienced deceptive business practices, please contact the Attorney General's Office to file a consumer complaint.
Click here to learn more about your consumer rights.
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
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